This Is the Complete Guide on How to Stop Your PureGym Subscription Now!

If you're wondering how to cancel your PureGym membership, Then you'll find everything you need to know about canceling your PureGym membership, including the cancellation and refund policy.

We understand that everyone has a hectic schedule in this fast-paced world, but our physical and mental health should be prioritized above all else. That is why some organizations offer health club services.

PureGym is one of them, but despite all efforts to make the services fantastic, some people want to cancel it.

What exactly is PureGym?

PureGym is a private company based in the United Kingdom that was founded in 2009 by Peter Roberts. It is a chain of small-town health clubs, with a total of 294 locations by 2020.

PureGym's headquarters are in Leeds, West Yorkshire, and the company's offices are in London and Southampton. It has grown to be one of the largest Gyms in the United Kingdom.

Because of its fantastic facilities, it has over 1 million registered members. The majority of gyms are open 24 hours a day, and there are over 200 pieces of training equipment in the clubs.

In addition, PureGym offers free training classes to ensure that all members are doing well. PureGym not only offers group classes, but it also offers personal training classes throughout your fitness journey.

It primarily provides free cardio equipment, muscle strengthening, and weight training classes. All health clubs are monitored by real-time television, which is linked to the security team and ambulance services. Before learning how to cancel a PureGym membership, Examine the cancellation and refund policy.

Policy on Cancellation and Refunds

If you want to cancel your PureGym membership, first contact [email protected] and inform them of your decision. Remember that you have 14 days to cancel your subscription.

You have the option to cancel your monthly membership at any time. There are no hard and fast rules. Cancel the direct debit with your bank and give your bank 4 working days to terminate the membership. Your membership will be active until your next payment is received. If you have purchased a monthly direct debit membership, you can also freeze your membership.

In the case of a monthly subscription, if your cancellation period is 14 days, if you cancel the subscription within 14 days, you will receive a full refund, but if you cancel after 14 days, you will receive a 50% refund.

If you have a PureGym Plus membership, you cannot freeze it. However, you may cancel your membership at any time, and when your 14-day cancellation period expires, you will be refunded 50% of your unused membership based on a proportionate allocation.

How to Terminate Your PureGym Membership

Despite all of the good services and management, some members want to leave for a variety of reasons, but this is not a difficult task. You can cancel your membership in a few simple steps. The following are the methods for canceling your PureGym membership.

Cancelling a Direct Debit Monthly Membership

If you are a monthly subscriber who wishes to cancel your membership, please follow the steps below.

Step 1

Navigate to your browser and sign in to your PureGym account.

Step 2

Navigate to the profile tab.

Step 3

Continue scrolling down to find the Membership Cancellation option.

Step 4

Select this button.

Step 5

Follow all of the instructions and confirm your cancellation.

You will receive confirmation after canceling your membership, and the cancellation process may take up to four working days.

Telephone Cancellation

If you are not comfortable canceling your membership online, you have the option of canceling your membership by phone. To cancel your PureGym membership, follow the steps below.

Step 1

Call 03444770005 for more information.

Step 2

Inform them that you intend to cancel your gym membership.

Step 3

They will inquire about your PureGym account as well as your payment information.

Step 4

Tell them everything carefully, and double-check that you have given them the correct account details, especially the account number.

Step 5

They will confirm whether you truly want to cancel your membership. They may also advise you to put your membership on hold rather than cancel it. If you truly want to cancel your membership, let them know.

After you cancel your membership, you will receive a confirmation email.

Cancelling a Fixed Membership

If you are a fixed member and wish to cancel your membership, please follow the instructions below.

Step 1

Go to their member service website, [email protected], and fill out the form.

Step 2

Tell them you want to cancel your membership, and they will notify you once it has been permanently canceled.

Before learning how to cancel PureGym membership, examine the subscription plan so that if you are unhappy with one, you can switch to another.

1. Subscription plan for off-peak hours
2. Basic subscription plan
3. Subscription plan plus

Subscription Plan for Off-Peak

• This plan costs £9. 99, plus a joining fee

Access is only available during peak hours. You can attend fitness classes, but only during peak hours.

Basic Subscription Plan

• This plan costs £12 per month. 9 the membership fee
• You can join the gym at any time that works for you.
• You have access to a variety of training classes, such as cycles, legs, and bums. You can reserve up to eight classes in advance.
• You can also buy access to additional gyms near your study, home, or workplace for £2.
• This membership plan also includes bolts; access costs £3 per month. Sport water, a massage chair, priority booking for classes, and a body composition scan are among the bolts.

Plan Plus Membership

• This plan is £18. 99 per month plus a one-time fee

You can reserve up to 16 classes in advance. You are welcome to join the gym at any time of day or night. You may also bring a guest four times at no cost. You can put your puregym membership on hold for up to three months.

Reasons for PureGym Membership Cancellation

1. People request cancellation when they are no longer using their membership.
2. Members give away when they discover a better health club than PureGym.
3. When people's lives become busier, they are required to work more hours than it is possible to cancel their membership.
4. When people relocate to a location far from the gym, they must cancel their membership.
5. People may cancel their membership if they want to spend their money on another site.
6. When people do not like the training or services provided by PureGym, they can cancel their membership.

The Final Word

In short, PureGym is one of the fastest growing private health club companies. It offers a variety of subscription plans. It also provides personal training during your fitness journey and has special membership plans for students.

However, despite all of the benefits, some customers are dissatisfied with their services and wish to cancel their membership. This guide will explain how to cancel your PureGym membership as well as how to freeze your membership.