Obtaining a Credit Towards Your Energy Council Tax
The government provided funding to councils to provide £150 payments to households to help with rising energy costs.
The majority of occupied properties in Bands A through D are eligible. The following are the specific criteria:
- Bands A–D (including Band E, which has a disabled reduction charged at the Band D level)
- The person liable for council tax must also have the property as their sole or primary residence on April 1, 2022.
- The property has an exemption class of N, S, U, or W (as shown on your council tax bill), but this does not apply to properties occupied by students, under 18s, severely mentally impaired individuals, or occupied annexes.
Properties that do not qualify
The properties listed below are not eligible:
- A company's liability
- Houses with multiple tenants (HMOs)
- Properties that are not occupied
- Second residences
When and how you will receive your rebate payment
If you pay your council tax through direct debit,
Most people who pay by direct debit should have received their payment by May 26, 2022. The payment was made to the bank account where your direct debit is deducted.
For a variety of reasons, a small number of direct debit payers have not been paid automatically. Please see our 'Further information' section below for possible explanations.
If you do not pay your council tax through direct debit,
The deadline for claiming a rebate bank payment has passed. If you submitted a claim and have yet to receive a response, please log into the Peterborough Grant Approval system. To check the status of your application, click the green 'My Requests' link.
We have applied a £150 credit to everyone else's current council tax account who we believe is eligible but has not claimed.
- Payments will be adjusted automatically for those who have a direct debit set up; you will not need to do anything because your direct debit payments will change to reflect this.
- You can now reduce your next payment(s) by £150 if you do not pay by direct debit (this includes those who pay by standing order).
Log into your council tax self-service account to check the status of your account or to see if it has been credited.
If you are no longer required to pay council tax,
If you no longer pay council tax, for example, because you moved out of Peterborough or have an exemption, this rebate may mean your council tax account is now in credit. You can get a cheque refund by emailing [email protected].
We determined eligibility for this based on:
- Our current data
- What we know so far about the property
- Who lives there?
If you have not applied for the rebate and the credit has been applied to your council tax account, you must notify us as soon as possible if you believe you are ineligible for this rebate. We'll have to reverse the payment.
If this applies to you, please email us at [email protected] with the details, including why you are not eligible.
You may have heard about scammers cold-calling members of the public and asking for bank information in order to process the energy rebate.
Please be aware that we will not contact you by phone or email to obtain your bank account information in order to make the energy rebate payment to you.
Fund for Discretionary Schemes
The Government has provided additional funds through the Discretionary Scheme. This is to assist low-income households that did not qualify for the Energy Rebate earlier this year or who require additional assistance, such as:
- Residents in council tax bands E to H
- HMOs (Houses in Multiple Occupation)
A £150 payment is available to three different types of households.
If you received an Energy Rebate payment earlier this year, you will not be eligible for Groups A, B, or C.
Please contact [email protected] if you have any questions. Please include your name and address so that we can respond to your inquiry.
Households in bands E to H that meet at least one of the following requirements on April 1, 2022:
- Receiving Council Tax Support as an adult
- Exempt classes N, S, U, or W
- Receiving a disabled person's band reduction (only bands F to H, as band E was added to the mandatory Energy Rebate scheme earlier this year)
We know which households are eligible for a £150 payment under Group A based on our records. If you are eligible, we will automatically credit your council tax account by November 30, 2022.
Households in Housing in Multiple Occupation (HMO) properties where the property owner is responsible for the council tax but the occupiers are responsible for the energy bill.
The Group B application window has closed. We will review applications and make any necessary payments by November 30, 2022.
Households in bands E to H that can demonstrate exceptional financial hardship and receive one of the following benefits:
- A benefit based on means (e.g. g Council Tax Support (Universal Credit, Pension Credit)
- A disability allowance (also known as a Disability Living Allowance, Personal Independence Payment, or Attendance Allowance).
The application window has now been closed. We will review applications and make any necessary payments by November 30, 2022.
Group D / Discretionary top-up payments
Furthermore, on 1 April 2022, we will make discretionary top-up payments to households receiving working-age Council Tax Support who:
- Earlier this year, I received a payment under the mandatory Energy Rebate scheme.
- Are eligible under Group A outlined above
Following the award of payments under Groups A–C and the remaining funds available, the amount awarded under Group D will be confirmed.
We know which households are eligible for payment under Group D based on our records. If you are eligible, we will credit your council tax account automatically between October 16 and November 30. You are not required to apply.
For a variety of reasons, a small number of direct debit payers have not been paid automatically, including:
- According to our records, the property is either a House in Multiple Occupation (HMO) or vacant.
- The liable 'person' is not a person - i.e. e The council tax is paid in the name of a corporation.
- A third party appears to be paying the direct debit.
- The direct debit account is used to pay council tax on multiple properties, implying that some are HMOs or have third-party payment details.
- The direct debit was recently set up or changed, and we haven't received a payment since the change, or your most recent instalment was returned unpaid. We are unable to make an automatic payment to the account because it is unverified.
- We have outstanding documents indicating that a recent move may have occurred, which has yet to be processed.
If you pay by direct debit, had a payment taken before May 15 and haven't received a payment by May 26 and none of the above apply to you, please email us at [email protected].
If you pay by direct debit and your first payment was not taken until after May 15, please see the section above titled 'If you do not pay by direct debit'.
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