Number of Yodel Complaints
Yodel's phone number is free or low-cost to obtain directly from their website.
0344 755 0117
Calls are charged at 7p per minute plus your standard network fee.
Before calling, please make sure you have the bill payer's permission.
This website serves as a call connection service for difficult-to-find phone numbers and is not affiliated with the company.
0344 755 0117 Yodel Complaint Numbers
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Sat, 9 a.m. to 1 p.m.
Saturday, 9 a.m. to 1 p.m.
Saturday, 9 a.m. to 1 p.m.
Saturday, 9 a.m. to 1 p.m.
Saturday, 9 a.m. to 1 p.m.
Concerning Yodel
Yodel is a UK-based courier that was founded in 2013 as Yodel but previously existed as the Home Delivery Network. Yodel has received some negative press, as the courier was named the worst delivery service in the UK for the second year in a row in 2014. According to BBC Watchdog, a popular consumer rights program, they regularly receive complaints and requests to investigate Yodel and its practices. In 2006, Channel 4 aired a Dispatches program in which a reporter worked as a sorter at Yodel, and the documentary revealed how parcels were frequently mistreated by Yodel.
Number of Yodel Complaints
If you wish to lodge a complaint with Yodel regarding a service that you have received from the company, you can call to be connected with someone who will be able to register any complaints that you lodge and ensure that your problems are resolved in a timely manner. in a decent and reasonable manner
Email Yodel Complaints
The quickest way to file a complaint with Yodel is to call the number listed above; however, if you prefer, you can email them. There is no direct email address to send complaints to; instead, we have the email address for the company's managing director. Andrew Peeler can be reached at [email protected].
Customer Service at Yodel
To contact Yodel's customer service team, call and you will be able to speak with a member of the team who will be able to answer any questions you may have about Yodel's services. and will be able to assist you with any issues you may have encountered, as well as provide advice on applying for jobs with Yodel and understanding how to use their services.
Complaints About Lost Packages
If you were expecting a parcel to be delivered to you by Yodel and believe that the parcel has been lost by the company, you should call to speak with a member of staff who can help you if your item has been lost and try to sort something out with them. you who can assist you in this situation
Complaints About Delayed Packages
If you are waiting for a package to be delivered to you by Yodel and have been waiting longer than you should have, call the complaints team and someone will be able to locate your package and assure you of its delivery. date
Complaints about Parcel Damage
If your package was damaged by a Yodel employee before it arrived at your door, you can call to speak with someone and express your concerns, and if your package was destroyed by the damage, you can call. They will assist you in locating a solution or replacement.
Yodel Employee Complaints
If you have a complaint about a specific Yodel employee, you can call and someone will be available to discuss the issue with the employee and ensure that your complaint is heard and taken into consideration. the employee and their position within the organization
Yodel Phone Number to Speak with a Live Person
If you want to speak with someone from Yodel, you can call and you will be routed through a switchboard. Once you have selected the appropriate option, you will be connected to a member of the Yodel team who will be able to discuss any issues or concerns you may have. any queries you may have It can be very frustrating not being able to speak to a real person when trying to contact a company, which is why Yodel has made it simple and easy to do. training its entire customer service team to ensure you have the best experience possible when attempting to solve your problem
Here are some pointers for calling the Yodel Complaints Number:
- If you're calling to complain about a lost, damaged, or delayed package, you should have the information about that package handy, such as the tracking number if you have one, and where the package was sent from/to. the package's estimated delivery date and the delivery method chosen
- Be patient with the representative on the phone; it's important not to get worked up and angry when speaking with a Yodel representative; remember, they're just regular people trying to help you with the problem, and it's not their fault. If you're not aggressive on the phone, you're more likely to get a better outcome from a complaint.
- Make sure you explain your problem or inquiry fully, slowly, and simply to help the representative completely understand what happened or what you want to know, as this will shorten the time it takes to receive an answer or a solution to your problem.
Complaints Procedure for Yodel
When you call the number, Yodel will make every effort to resolve your complaint as soon as possible. When you call this number, they will take note of your claim and attempt to resolve it while you are on the line. However, if they believe your complaint requires further investigation, they will obtain your contact information and respond to you at a later date with their findings.
Other Ways to Get in Touch with Yodel
If you want to contact Yodel without speaking to anyone on the phone, you can send a letter to the following address:
The second floor,
The Atlantic Pavilion
The Albert Dock
Liverpool,
Merseyside,
L3 4AE
and you'll find someone eager to assist you as soon as possible. You'll also find that they're easy to contact when you use their webchat option on their contact page, and you can also speak with a member of the team on Twitter.
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