"Mastering Your Sky+ Box: A Simple Guide to Changing the Time (Updated)"
The last Sunday of October marked the end of British Summer Time, and the return to Greenwich Mean Time. However, Sky box owners have been experiencing issues with time changes.
What is causing the issue with the time on Sky boxes?
Sky has been unable to change the time on some Sky boxes due to a technical issue. This occurs when BST/GMT changes are pushed out from a central location.
Are Sky Q boxes affected by this issue?
No. Sky Q seems to be unaffected.
How can the time be changed?
Unfortunately, the time cannot be changed manually. The Sky box time is kept synchronised from central servers, which are not working correctly at present.
Will this issue affect my recordings?
No. Even if your programme guide shows the wrong time, the same time will be used for recording, and they will work just fine.
For most people, the only issue is having the wrong time displayed on the screen.
How can this issue be fixed?
Initially, Sky released a statement acknowledging the issue. They stated that they were investigating the issue, and it should be resolved by Thursday, 4th November. However, according to the Sky Community forum, the issue was resolved automatically on Wednesday, 3rd November, and Thursday, 4th November, for Sky HD boxes displaying the wrong time.
Sky strongly advises leaving the box to update automatically, as this is the simplest way to receive the update. Alternatively, if you prefer, you can followSky’s manual update instructions.
After the update, the Sky box will be running the new software version R024.092.10.00P. You can check the software version by pressing “SERVICES” on your remote, selecting “Settings”, and navigating to the “Details” tab. You will find the software version next to “Model Number”.
What should I do if my Sky box hasn’t received the updates?
If your box has missed the opportunity to receive the automatic update, you will need to perform a manual update. You can refer to Sky’s guide on how to update your box manually, or watch a helpful video tutorial.
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