Initial submissions

If you reside within the jurisdiction of the London Borough of Barking & Dagenham, you now have the opportunity to directly apply for the Older Person's Freedom Pass program through the official website of the London Councils.

The London Councils acts as the administering body for this program, representing the interests of the 32 London Boroughs as well as the City of London.

Upon visiting the webpage, you will quickly locate detailed instructions on how to initiate the application process.

Alternatively, if you prefer to submit your application via traditional mail, you can easily retrieve and print an application form. However, we kindly request that you confirm your eligibility based on the age requirements before proceeding with your application.

To complete the application, it is imperative that you duly fill out and sign the provided form. In addition, kindly enclose a recent colored passport-sized photograph that adheres to the stipulated photographic guidelines.

To validate your identity and address, please also attach the necessary supporting documents as specified.

Once you have prepared the aforementioned documents, securely package them and send your application via post to the following address:

Freedom Pass Application

PO Box 572

Hull, HU9 9LP

Please ensure that you affix the appropriate postage on the envelope in order to guarantee the successful delivery of your application.

It is crucial that you refrain from making photocopies of the application forms, as each form is uniquely tagged with a barcode and reference number which are instrumental in tracking individual applications.

In the event that you reside in the London Borough of Barnet and lack access to a computer, you may avail yourself of the facilities provided by your local library. Notably, certain libraries in Barnet have now transitioned to self-service operations. For assistance, please check the opening hours of your local library to determine when staff will be available.

For access to online applications or to obtain physical application forms, individuals residing in the London Borough of Bexley can conveniently visit Bexley Libraries. Should you require any assistance during the application process, please contact your local library or dial 020 8303 7777.

To procure the application forms, visit the Civic Centre library or the Customer Service Department situated within the Brent Civic Centre on Engineers Way, Wembley, HA9 0FJ, if you are a resident of the London Borough of Brent. A Customer Service officer will be present at the Brent Civic Centre to offer guidance should you require aid in completing your application.

For individuals living in the London Borough of Bromley, application forms are available either at the Bromley Civic Centre located at Stockwell Close, Bromley, BR1 3UH, or at Bromley libraries accessible via this link: Bromley libraries. Prior to reaching out to other resources, consider contacting your local library for assistance in the application process.

Similarly, residents of the London Borough of Camden can now directly apply for the Older Person's Freedom Pass program via the London Councils website. As previously mentioned, the London Councils oversees the administration of this program on behalf of the 32 London Boroughs and the City of London.

To obtain the appropriate application forms, interested individuals can visit the following libraries in Camden:

Barbican Library

Level 2, 

Barbican Centre

Silk Street, 

London, 

EC2Y 8DS

Shoe Lane Library

Little Hill House, 

Little New Street, 

London 

EC4A 3JR

Artizan Street Library and Community Centre

1 Artizan Street, 

London, 

E1 7AF

If you reside within the City of London and necessitate assistance throughout the application process, kindly reach out to your local library for guidance.

For residents of the City of Westminster, the application forms can be found at the following link: City of Westminster libraries. Should you require any aid during the application process, please contact your local library.

Although the website allows for the download of application forms, individuals without access to a printer may utilize the available facilities at the respective libraries or council locations.

Croydon Central Library, located at Croydon Clock tower on Katharine Street in Croydon, is one option for obtaining an application form for the Older Persons Freedom Pass. Alternatively, you can visit other Croydon libraries by following this link: [Croydon libraries]. Please keep in mind that there may be printing fees associated with this process.

If you reside in the London Borough of Croydon and require assistance with downloading the application form, it is advisable to first reach out to your local library.

There are two methods to apply for an Older Persons Freedom Pass:

1. Online Application: You can either apply online or access the form by downloading it from this website: [secure.freedompass.org/download-form-pdf]. Once completed, please send the form via mail to the following address:

Ealing BBA, PO Box 68276, W5 9LQ.

2. Enfield libraries also offer application forms, which can be found at the following link: [Enfield libraries]. If you live in the London Borough of Enfield and require assistance with the application process, it is recommended to contact your local library.

Additionally, application forms can be obtained by calling the Hackney Service Centre at 0208 356 6262.

Moreover, you can find application forms by visiting the Accessible Transport office on the first floor of Hammersmith Town Hall Extension, located at King Street in London (postcode: W6 9JU). In case you reside in the London Borough of Hammersmith and Fulham and need assistance with the application process, please contact the Accessible Transport Team at 020 8753 6681.

Lastly, application forms can be obtained from Wood Green Central Library at 187-197A High Road, Wood Green, London (postcode: N22 6XD). Alternatively, they are available at Greenhill Library on Perceval Square, College Road, Harrow (postcode: HA1 1GX). For inquiries or help, you can reach out to Greenhill Library through their phone numbers 020 3714 7731/32 or via email at [email protected].

You may also visit Kenton Library at Kenton Lane, Kenton (postcode: HA3 8UJ) or Pinner Library located on Marsh Road, Pinner (postcode: HA5 5NQ). Kenton Library can be contacted at 020 3714 7712 or via email at [email protected], while Pinner Library can be reached at 020 3714 7718 or through email at [email protected].

Furthermore, application forms are available at Roxeth Library, situated on Northolt Road, South Harrow (postcode: HA2 8EQ). For assistance, please contact Roxeth Library at 020 3714 7705 or via email at [email protected].

Lastly, Stanmore Library located at 8 Stanmore Hill, Stanmore (postcode: HA7 3BQ) is another option for obtaining application forms.

For assistance in applying for the Older Persons Freedom Pass in the London Borough of Harrow, reach out to your local library first. Alternatively, online applications can be submitted at the Harrow Civic/One Stop Shop, which provides internet access through its portals.

Find the application forms at the following locations:

- Central Library: St. Edwards Way, Romford, RM1 3AR

- Upminster Library: Corbets Tey Road, Upminster, RM14 2BB

- Hornchurch Library: North Street, Hornchurch, RM11 1TB

If you reside in the London Borough of Havering, are a library member, and require computer access, kindly book a PC in advance by contacting one of the ten libraries.

To obtain the application forms, head to the London Councils website. If you're unable to print the forms, please contact the London Borough of Hillingdon Freedom Pass Team at 01895 556633.

For residents of the London Borough of Hounslow seeking assistance with their application, it is recommended to visit your local library.

Similarly, those living in the London Borough of Islington and in need of application support should first reach out to their local library.

For information about library opening hours, refer to the library opening hours leaflet available at this link: [Library opening hours leaflet](https://www.londoncouncils.gov.uk/node/35917)

Obtain application forms from the Kensington & Chelsea libraries website: [Kensington & Chelsea libraries](https://www.rbkc.gov.uk/libraries.aspx) if you reside in the Royal Borough of Kensington and Chelsea and require assistance with your application.

In the Royal Borough of Kingston upon Thames, application forms can be found at Kingston Library, located at Fairfield Rd, Kingston upon Thames KT1 2PS.

Residents of Lambeth can complete the application forms online at Lambeth Civic Centre, situated at 6 Brixton Hill, SW6 1EG. Contact your local library for assistance and inquire about the availability of a digi buddie to aid you. In case you do not possess a smartphone or tablet or need help with the online application, staff members at the following venues will be glad to support you:

- Leemore Centre: Bonfield Road, SE13 5EU (Monday - Wednesday and Friday, 10am - 1pm) - Call 0800 231 5453 to book an appointment.

- Catford Library: Laurence House, Catford, SE6 4RU (Tuesday and Thursday, 2.00pm - 4pm; Wednesday, 10am - 1pm)

- Corbett Community Library: Torridon Road, Catford, SE6 1RQ (Monday and Thursday, 9.30am - 1.00pm) - Call 020 8378 5358 for an appointment.

If you are unable to visit any of these venues, you can download an application form from this site and return it by post.

You can obtain application forms for the Older Persons Freedom Pass in various places. In the Merton area, you'll find them at all local libraries or at the Merton Civic Centre Reception on London Rd, Morden SM4 5DX.

To apply for the pass, you have two options. The first is to go online and download a form. You can find the form at this link: [insert hyperlink]. Once you've filled it out, you can mail it to Freedom Pass, PO Box 6618, Arbroath DD11 9AT.

In the Redbridge area, you can find application forms at Redbridge Libraries or at the One Stop Shop in Lynton House, Ground Floor, 255 - 259 High Road, Ilford, Essex, IG1 1NN.

If you're in the Richmond borough, you can find application forms at your nearest library or at the Civic Centre on 44 York Street, TW1 3BZ. You can also reach them at Tel. 020 8891 1411.

In the Southwark area, you have multiple options for finding application forms. They can be obtained at the following locations:

- John Harvard Library: 211 Borough High Street, London, SE1 1JA

- Dulwich Library: 368 Lordship Lane, SE22 8NB

- Canada Water Library: 21 Surrey Quays Road, London, SE16 7AR

- My Southwark Service Points:

- Walworth: 376 Walworth Road, SE17 2NG

- Peckham: 122 Peckham Hill Street, Ground floor, London, SE15 5JR

If you need assistance while applying in the London Borough of Southwark, please reach out to your local library.

For those residing in the London Borough of Sutton who are unable to apply online, applying in person is an option. You can do so at any Sutton Borough Library or at Sutton Civic Offices. Just make sure to check their opening times beforehand. It's important to note that completing a form in advance is not necessary.

If you prefer to apply online, support sessions are available. However, please be aware that Idea Stores do not provide paper application forms. One such support session takes place at Idea Store Whitechapel on 321 Whitechapel Road E1 1BU every Monday from 10.15am to 11.45am.