Essential Information about Our Hubs.
Supercharged Home WiFi
Virgin Media proudly boasts the fastest widely accessible broadband in the UK. And with a speedy hub, your WiFi can achieve more than ever before. Picture streaming in Ultra HD, downloading massive files in a blink, and effortlessly receiving that game update before your friends do.
Take a look at our broadband offers
Control your Wireless Network with Connect App
With the Virgin Media Connect App, users can control their WiFi network and optimize their Virgin Media broadband experience. The app runs a super-intelligent WiFi home scan to detect and troubleshoot issues, accelerate connections throughout the house, and pause WiFi to any device when it’s time for the little ones to hit the sack. And if help is needed, Virgin Media's support staff is available seven days a week via live chat. The app is compatible with the Hub 3, 4, and 5.
Download the app now
Can I Upgrade My Hub?
If you possess a Hub 3 or an older version (including the Superhub 1A, 2A, etc.), you can upgrade your Hub to one of our Gig1 fiber broadband packages by ordering or upgrading your service today.
Log in or sign up for My Virgin Media to check your current subscription and upgrade your service.
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What's in Store for Virgin Media Hub 5?
Introducing the Hub 5, optimized to run Gig1 Fiber Broadband, Virgin Media's fastest and most reliable WiFi yet. With WiFi 6, the latest WiFi technology generation, users can operate more devices than ever simultaneously.
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