Discover How to Connect with a Real Person on Just Eat through Live Chat
Interacting with a human representative on Just Eat's platform can be quite daunting. While a live chat feature exists, locating it can be a challenge. Sometimes it feels like it's playing hide-and-seek. The helpline, on the other hand, usually has long queues, particularly on weekends. However, the quickest means of contact is through its online live-chat feature. However, it seems to have been made more challenging to locate in recent times, as the prompts have mostly been replaced with requests to email the restaurant or location you ordered from; they aim to reply within two days.
Does Just Eat have a Live Chat Feature?
Just Eat has a live-chat feature, despite it being seemingly slimmed down recently. However, the live-chat feature is still available, but you need to locate it in an unusual spot. If you encounter a problem during your current order, you will be requested to get in touch with the restaurant or send an email. However, if you look elsewhere, you may access a customer service representative who should help you with your order.
Start a Live Chat
How do I Start a Just Eat Live Chat?
The most convenient method to initiate a live chat on Just Eat is to go to the "Report a Safety, Health or Privacy Issue" section on the mobile application or its website after logging into your Just Eat account. Scroll to the bottom until you find a "Chat to Us" button. Clicking it will initiate a chat window, and you will be set up to speak with a representative. Nevertheless, bear in mind that the Just Eat live chat service is not available 24/7, but rather between 10 AM and 11 PM from Monday to Sunday.
Other Contact Options for Just Eat
Aside from the live-chat feature, there are other ways to contact Just Eat. The second-fastest method is to reach out to it via Twitter, and it will handle your requests through a Direct Message. You can also contact its support center at +44 344 243 7777 between 10 AM to 11 PM. Alternatively, you can send an email through its Help Center on the website. Although the button appears to move frequently, there's one you can utilize when your order never arrives, or you can click here.
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