Customer Reviews for BT Complete Wi-Fi Disc Add-on at Amazon.co.uk

Recently, we upgraded our broadband connection to Halo Full Fibre. Although Halo offers these discs that improve connectivity, I chose the normal version due to the added expense. Initially, I thought I wouldn't need a disc, but I ran into some issues with the Smart Hub 2, which operates somewhat differently than its predecessor when using 2.4Ghz & 5Ghz frequencies. To tackle this problem, I purchased a disc.

Finding the right requirements for the disc may be daunting. I came across one list suggesting that you need a disc plugged into the Smart Hub before you can connect others elsewhere. However, this is not the case. You only need to connect the disc with an ethernet cable (not supplied) to your Smart Hub 2 for initial setup. Afterward, you can move the disc wherever you need.

Setting up the disc was remarkably easy. I didn't have to press any buttons. Instead, I just plugged in the leads, and the Smart hub 2 configured the disc automatically. During set up, the disc boots up with a solid purple light; it turns blue once connected with the Smart Hub. However, don't switch it off yet; it will likely flash purple while updating the software before resuming a solid blue light. Once done, you can unplug the leads and move the disc to a better location. By using the "MyBT App," you can perform a set-up for the disc to place it in an area with better signal reception for the Smart Hub to broadcast in weak areas of your home.

Here's a top tip, once you have the disc operating, switch off any devices you wish to connect, such as a wifi plug, Google Home mini, and Apple speaker, and wait for around 30 seconds. Then, when you switch them back on, they will detect the stronger signal (from the disc) and reconnect to your wifi network easily.

Lastly, the disc's size was a bit of a surprise to me, measuring 16.5cm in diameter. It wasn't an issue for me, but some people might find it too large, especially when deciding where to place it."

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